:: Topics Covered

topics

By the end of the program attendees will have a full understanding of Outlook or Lotus and what it can do to support them with their electronic work. They will have a process to handle their workflow and an empty inbox.

TOPICS INCLUDE

Moving emails into the Task List or Calendar to help plan our workload (still keeping them as emails so as they are easy to find and work on).
Setting up better functions such as our log on views, removing "pop ups" and getting us out of the inbox in general.
Setting up a folder structure within Outlook, or Lotus, and on the hard drives to better reflect our areas of performance.
Greater use of Contacts to help us manage clients and simplify sending emails outside of our global lists.
Setting up Rules and how/when to use them to reduce the inbox traffic.
How individual emails are sent and how we can better specify them to our needs.
Archiving what, when and how

We will also cover, on a need to know basis, such things as setting up folders, auto signatures, moving emails, meetings, out of office and any other common features of Outlook or Lotus.

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"I have attended many training courses previously and can honestly say this is by far one of the best. I would definitely recommend this course. Ps Inbox is still zero everyday. Thanks.”
Karen - Credit Control Administrator

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